This Privacy Policy explains how Payoptify and its affiliates (collectively, “Payoptify”, “we”, “us” or “our”) collect, use, share, and otherwise process personal information in connection with our websites, including https://www.payoptify.com and other websites we own and operate that link to this Privacy Policy (the “Sites”), and the related content, platforms, services, products, and other functionality offered on or through our services (collectively, the “Services”). It does not address our privacy practices relating to Payoptify employees and other personnel.
The categories of information we collect through the Services include:
Contact Information: First and last name, company name, and email address for you and your end users. We collect this information when you submit a request or communicate with us, including through forms on our Sites. We use contact information to provide you with Services that you request or in which you express interest, and to communicate with you about our Services.
Account Information: User ID and password, and any other information you provide to us or that is necessary to create and maintain an account with us. We use this information to administer your account, provide you with the relevant Service and information, communicate with you regarding your account and your use of the Service, and for customer support purposes.
Payment Information for Our Services: If you sign up for one of our Services that requires payment of fees, we collect your payment information as necessary to process your payment, which may include payment card or bank account information (for direct debit). We use third-party payment processors to process card and ACH payments made to us, and we do not retain any personally identifiable financial information in connection with your payments to us. All such information is provided directly by you to our third-party processor. The payment processor’s use of your personal information is governed by their privacy policy. We currently use [Insert Payment Processor Name] for card payments; to view their Privacy Policy, please click here.
Payment Information Required for Use of Our Services: If you use one of our Services that requires payment data, we collect any payments-related data that you provide or otherwise make available to us as necessary for the performance of such Service. The nature of our Services means that you control the type of data provided or otherwise made available to us from your designated data source. We may anonymize or de-identify and aggregate some or all such payment information and use such aggregated payment information to improve our Services, including benchmarking and analytics, and to create new Services.
Professional Information: Information you submit when you apply for a job opening, such as your work history and other information provided on your resume. We use this to evaluate your eligibility for employment.
Other Information: Information that you provide to us online, via email, text, phone, or in person. We use this information to respond to your request or provide you the requested Services.
In addition to the above, we may use the information we collect from you:
To provide you with Services that you request or in which you express interest;
To communicate with you, including via email, text message, social media, direct mail, and/or phone calls;
To customize the advertising and content you see;
For marketing and advertising purposes, including to market to you or offer you through email, information and updates on products or services we think you may be interested in;
To process payment for our Services;
To respond to your emails, comments, questions, or requests for Services;
To improve, customize, and augment our Services, and to develop new Services to address the needs and interests of our user base;
To test, enhance, update, and monitor the Services, or diagnose or fix technology issues;
To enforce our Terms of Use, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;
To prevent, investigate, or provide notice of fraud or unlawful or criminal activity;
For any other purpose we may describe when you provide the information; and
For any other lawful purpose, or other purposes that you consent to.
2. HOW WE USE COOKIES AND TRACKING TECHNOLOGIES
We, along with third-party partners, automatically collect data about how you access and use our Services through tracking technologies such as cookies, pixels, web beacons, and embedded scripts. These tools help us understand user behavior, track engagement, and improve the user experience.
Types of Automatically Collected Information
- Device Information, including IP address, browser type, device model, operating system, and unique device identifiers.
- Usage Data, such as website navigation, clicks, ad interactions, referral sources, and email engagement.
- Location Data, such as general geographic location inferred from your IP address.
- Analytics Data, collected via third-party tools like Google Analytics to analyze traffic and user demographics.
You can manage cookies by adjusting your browser settings. However, disabling cookies may impact the functionality of our Services.
3. SHARING OF YOUR PERSONAL INFORMATION
We may share personal data with:
Affiliated Entities: Other companies under Payoptify’s control, who follow the same Privacy Policy.
Service Providers & Contractors: Third-party vendors assisting with payment processing, customer support, hosting, analytics, and marketing.
Advertising Partners: We may work with social media platforms (e.g., LinkedIn) to display targeted ads. You can adjust your ad preferences on these platforms.
Legal Authorities: If required by law, subpoena, or to protect against fraud, security risks, or illegal activity.
Corporate Transactions: If Payoptify merges, is acquired, or undergoes a business transition, user data may be transferred as part of the transaction.
With Consent: In specific cases where you authorize data sharing.
4. CONTROL OVER YOUR INFORMATION
You have control over how we use your personal data:
Email Preferences: You can opt out of marketing emails via the “unsubscribe” link in our emails. However, you may still receive essential service-related emails.
Modifying Your Data: You can request to update or delete your information by contacting privacy@payoptify.com. We will verify your identity before processing such requests.
5. DATA RETENTION
We retain personal information as long as necessary to fulfill its intended purpose and comply with legal obligations. Once the retention period ends, we either delete or anonymize the data.
In cases where personal data is stored in backups, we take appropriate measures to securely isolate it from further processing until deletion is feasible.
If we collect unnecessary personal information, we will anonymize or delete it.
6. CHILDREN'S PRIVACY
Our Services are not intended for children under 16. We do not knowingly collect or solicit personal data from individuals under this age. If we learn that a child has provided personal information, we will promptly delete it.
If you believe we have collected data from a child under 16, please contact us at privacy@payoptify.com.
7. THIRD-PARTY LINKS & SERVICES
Our website may contain links to third-party websites or services. These external sites are not governed by this Privacy Policy. We encourage users to review third-party privacy policies before submitting any personal information.
8. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. We will notify you about significant changes by:
Sending an email notification to the primary address linked to your Payoptify account.
Displaying a notice on our website.
The revised Privacy Policy will take effect on the date indicated at the beginning of the document. We encourage you to review this policy periodically.
9. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact:
📧 Email: privacy@payoptify.com
10. ADDITIONAL U.S. STATE PRIVACY DISCLOSURES
For residents of California, Colorado, Connecticut, Nevada, Utah, and Virginia, additional privacy rights may apply. These include:
Right to Know: You can request details on how we process personal data.
Right to Access & Portability: You can obtain a copy of your personal data.
Right to Deletion: You can request deletion of your data, subject to legal exceptions.
Right to Correction: You can request correction of inaccurate personal data.
To exercise your rights, contact us at privacy@payoptify.com with the subject “Data Subject Rights Request”.
If you are a California resident, you may also submit requests through an authorized agent following CCPA guidelines.
This Privacy Policy ensures compliance with data protection regulations while maintaining transparency in how Payoptify processes user information.